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Laserjet 200 color M251 cannot connect to ePrint service

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The printer is installed successfully to my home network wirelessly and I am able to print from my wireless laptop. When I have tried to enable the ePrint it fails to connect. My first try was by using my browser to go to the printer's IP address. On the "Web Services Setup" page I clicked the Enable button and waited. It failed to print the Information Sheet that the instructions indicated. So I went to the printer's touch screen and tried to print it from there. That produced the error message "Connection error: 500..." indicating it could not connect to the service. I then shut off both my PC' firewall and my router's firewall and retried. No joy. All the PCs and my Iomega NAS have no issues with connecting to the Internet so I cannot think of why the printer should have a problem.

 

I'd appreciate any advice on how to proceed.


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