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Scan to email on HP Photosmart 7525 has quit working

I have read several older posts (April and May) from people having this problem but have not seen a solution.  This function was working fine ever since I got this printer (6 weeks ago) and just all of a sudden quit working.  I used this function regularly.    I now get the message "Scan failed, try again or touch exit to quit"  I tried the shutdown/unplug suggestion that someone posted and it did work one time but quit again and further shutdowns did nothing.

Hoping someone has a solution to this issue....it looks like it's a know problem with this printer function.


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