Hi
i have an HP Photosmart 7510 C111a
this was set up for eprint but since the move to HP connect it has only printed one document out of many
the printer shows no errors on its front screen
HP Connected devices was showing an error on devices but no context was available for it
now that error is not showing; the error was where printer status is ready is now showing; but it was an hour ago
print jobs are shown as cancelled or containing more than 10 attachemnts; none have been cancelled by the user and none had more than 1 attachement
when I first logged in today the printer wasn't shown initially though it did appear after about an hour
eprint is set up so anybody can print & nobody appears to be able to. the documents are all supported by Eprint
if HP Connected shows such different printer statuses in a short space of time i am not surprised print jobs dont work
it doesnt work now hp connected is showing everthing is working
the printer works wirelessly throughout the house for ordinary print jobs
this is extremely frustrating; have i missed anything fundamental on setting up HP Connected?