Our group uses an Hp Eprint laser printer to accept and print incoming emails. A hp connected account was established and linked to our email address a few years ago. The person who had this account moved and their email address was slightly changed by the cabletv company. We have spoken to cabletv company and they have switched the email address back to the original one registered with Hp Connected.
But HP connected will not let us link this printer or any printer to that email address anymore.
We have already requested help once from HP, but no luck so far.
Our organization helps hundreds of wounded warriors and many of them have our hp connected email address. It would be a shame if HP was unable to resolve this problem. HP, you can see the email from our account and please try to immediately resolve this problem.
We realize that HP did not cause this problem, but an all volunteer non-profit would appreciate HP's cooperation.