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DoS Attack from HP ENVY Photo 7858 to Home Network (shuts down network)

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I purchased and installed my new HP ENVY Photo 7858 printer and thought everything was running well.  I was able to print wirelessly.  Then I noticed that my internet was lagging or was lost all together (both wired and wireless).  A technician from the cable company came out and said it sounded like a DoS attack.  A quick check of my modem's log confirmed his suspicions.  He recommened getting a new router since the MAC address of my current router had been compromised.  I was getting thousands of pings daily. 

 

My router is a Netgear Nighthawk DOCSIS 3.0 Cable Modem Router, Model C7000. 

 

After a little more troubleshooting, I traced the source of the attacks.  It was the IP addess of my newly installed HP ENVY Photo 7858 printer.  I immediatley unplugged the printer and the DoS attacks stopped.  It has been unplugged for about two weeks.  To confirm my thoughts, I plugged in my printer tonight (I really needed to use it) and immediately lost my internet.  A check of my router log showed...

 

[DoS attack: Teardrop or derivative] from 192.168.0.22, port 65531.  Count 290. Target 239.255.255.250:65535. Source 192.168.0.22:65531

[DoS attack: Teardrop or derivative] from 192.168.0.22, port 65531.  Count 16.  Target 239.255.255.250:65535. Source 192.168.0.22:65531

 

I have searched the web and tried the below suggestions.  

 

I have turned off e-Print on the printer with no positive effect.

I have turned off WiFi Direct on the printer with no positive effect.

I have turned off UPnP on the Netgear router with no positive effect.

 

Any thoughts or should I take the printer back to the store?   

 

 

 


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