i am trying to print from my Toshiba (work laptop) to my new HP OfficeJet Pro 8710 four-in-one printer (wireless). the laptop and the printer are on the same network through my router. as info, the first time i attempted to print a few months ago, i was successful with these two pieces of hardware, but something's changed... my printer works as intended printing remotely with my wife's laptop and from my phone. i assume there is a setting on my work laptop that's changed, but dont know how to resolve.
my printer is not available in the list of installed/available priners when i attempt to print. so i go throught the printer install steps and the laptop sees my printer and prompts me to install, but when i try i get the following message "unable to install printer, the handle is invalid".
sure appreciate any insight.