Hi!
I have a problem with my T1300 DesignJet. After firmware update it started complaining about paper skew, showing error 08:04 error message and asking restart and/or to load the latest firmware. From time to time it has showed the message and sometimes it lets me go further to the menu without any errors. Now it stops at 47% and doesn´t let me do anything.
The printer is three years old and I have printed 4 rolls of paper. How do I load the original firmware? It doesn´t let me go to the menu with previous firmware. (Last time I checked it there was only the december 2013 firmware and the new one - neither one works)
desperately yours,
Kjell