I can't login to eprint anymore. Which means I can't change my eprint settings, authorized email Adresses, check my printers - I'm simply looked out. So the "service" is funamentaly broken to me.
The reason? eprint is now hp connected for some reason (probably some marketing people which care more about branding than if the product actually works).
I am forwared from eprint login to hp connected, wich forwads me to the eprint login to hp connected... it's just an endless loop.
It seems switzerland was just changed to hp connected a few days ago, but the forums are full of users which experience the same issue already 6 months ago, in september 2013.
It seems that the english / us page is the only one where all the new forwards are correct, international pages seem to be fundamentaly broken.
Of course this does not hinder HP to continue the worldwide rollout, instead of fixing the bugs.
So now it hit me - I am looked out from HP connected, or should I call it HP disconnected?
What can I do? I tried different browsers and computers with no luck.
And - DO YOU EVER TEST? And do you do on your international pages or just the us one? It's not the first time I had issues with the HP page which constantly forwards to broken links and dead-ends, well, wich is not to surprising consindering what a mess of hundreds of systems and servers patched together by random forwads the whole page seems to be.
If you change your website and services make sure the changes work befor you go live.
I rely on eprint, but have to learn relying to an HP service seems to be a bad idea.
HP eprint
Login screen
forwads to the notice eprint now is hpconnected
"change to hp connected" forwads you to - eprint!
which presents the eprint login window
which splashes a screen eprint is now hpconnected
from where you are send straight to eprint again...
just embarrassing.