I have a new printer which works fine for wifi printing but I'd like to use web printing which I beleive is called eprint.
I printed the configuration page and my firmware is 20120814
I cannot see were my printers email address is.
I navigated to the printers url and clicked on the tab "hp web services" and clicked on the green button enable but I keep getting the following error message.
"connection error: check internet connection"
From the router I can see that both the laptop and printer are on the same network 192.168.0.??
Can you please advise I suspect I have a fault on the printer but cannot be certain what can I do, I have updated the software on my mac which is running mavericks 10.9.2 , I've even hit the update software and there is no further updates available whch should mean I have the latest software and firmware for the printer.
Please advise how I may overcome the error when there clearly is no network issue as I can get to the printer to print and go to its web pages without any issues at all?