Hello. I have a problem with mobile printing to my HP 8600 N911g from my Samsung Galaxy S4 running Android v4.2.2.
According to HP's documentation this combination of devices should be able to use the HP built-in android print solution, which basically means I shouldn't have to install anything in order to print. When I try to print from the phone's browser, I choose the "print" option. I am able to locate and select the printer on my network. I see the preview of the web page on the phone. I click the print button and get a message at the top of the screen saying "Starting to Print". Then I get an error pop-up at the bottom that says "Printing error: unable to use this print option".
I've turned things off and on. The phone and printer are on the same wifi network. On the printer I have ePrint setup as well as wifi direct (though I don't know that matters). I have tried turning off bluetooth.
Any clues? Would appreciate some help here.
PS - I also tried downloading the HP ePrint app from the android market and didn't have success with that either ... but I'm pretty sure I shouldn't have to do that, right?
Thanks.