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Officejet 6500a Plus - can't enable Web Services

Any help would be appriated on this - I've tried trawling Google to no avail!

 

I'm trying to enable Web services on my printer to use apps, ePrint, Airprint, e.t.c. When I press Web Services setup, I accept the terms and conditions and am instantly taken to a product update check. The screen then displays 'No product updates available for this printer' with only an 'OK' button to press, when I do I am taken back to the terms and conditions. I am stuck in a permanent loop! All other services (print, scan) work fine and the printer is definitely connected to the internet.

 

I have tried:

-Restoring factory defaults

-Turning off printer and router.

-Changing DNS settings for the printer.

 

Any other suggestions - I'm getting really frustrated now so would appreciate any ideas!!


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