My wireless printer is connected but I cannot print from the computer. I can receive faxes and I can print from the printer but not from the computer. I get an error message "your printer is turned off." My printer is NOT turned off. Please do not tell me to call Hewlett-Packard because they spent a total of three hours and did nothing to help me. Their only advice was to "buy a USB cord and connect your computer with the USB cord." I have windows 7, my printer is an HP Photosmart 7520e. Yesterday a technician from HP came to my home to correct another problem, that problem was solved but when he left my printer was NOT working other than from the printer itself. The display on my wireless printer shows that it is properly connected, it reads "Wireless direct on" so I know it is properly connected. I just want to be able to have my computer recognize my computer so I can print from the computer. Can anyone help me? Thanks.
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