I have an HP Envy 120 eprinter wireless and am trying to use the scan to usb drive socket. THis worked before many times and now is failing with immediate printer lockup with error : " Printer Error: There is a problem with the printer. turn the printer off, then on." as soon as the usb memory drive device is inserted in the usb drive socket of the printer. The printer does not respond and does not recover when turning off, then on many times. It forever goes into this error state upon inserting the usb drive card into the usb drive socket. I cannot scan to usb drive or use this feature any longer.\
The printer is only about 3 weeks old.
any ideas?
thanks
Rick