I recently bought the 8600 pro and setup the hp connected or eprint account (whatever came with the printer). Anyway, I've logged into hp connected website and my printer is not listed on the devices. I did have to reset the 8600 to the factory defaults.
Could this have caused my eprinting account to get messed up?
what happened to the @hpeprint.com address i setup? how do I fix this?
I wasn't able to setup another account because i don't have the claim code. I would not expect to keep this after setting it up (packaging and product info was recycled). please advise.