I have an officejet pro 8600plus. when I bought it, I enabled ePrint, and registered my printer, but never used the feature. Since then, I upgraded from XP to windows 8.1, changed a router and connected the printer through a series of switches on a wired ethernet connection. A few days ago I tried using e print but got a message that I couldnt connect to the server.
my printer prints fine, connects to every computer on my home network, I just upgraded the firmware successfully to CLP1CN1322CR, and yet, for over three days, can't connect to the server. I even deleted the printer from my eprint account, after successfuly changing its email, but now I cant add it back, as I cant get the code because I cant enable web services any more. I can scan from the printer to network folders and all, but cant seem to enable eprint.
can anyone help?
thanks,
Gill