Hi,
I have 3 HP Officejet Pro 8600 + printers running on different network setups at 3 different locations.
When I try to print from remote locations using Google Cloud Print, it doesn't work.
When I login to HP eprint manager (https://www.hpconnected.com/us/en/#devices/) the printers are each listed as "Online - Problem with Printer". When I select "Problem with Printer" I receive the following error.
- An unspecified problem was reported. Please check your printer. See printer front panel for information on resolving this condition
This is really beginning to frustrate me.
So that you are also aware, the problem occurs on devices including:
- my Macbook Pro (OS X v10.9.3 - latest at this time) using Chrome (v35.0.1916.153 - latest at this time).
- my iPad (iOS 7.1.1 - latest at this time) using Chrome (v35.0.1916.38 - latest at this time).
- my Fiancee's iPad (iOS 7.1.1 - latest at this time) using Chrome (v35.0.1916.38 - latest at this time).
The devices are connected to the following modem/routers at the 3 different locations:
- Netgear DGND3700v2 (with latest software)
- Netgear DGN2200v3 (with latest software); and
- D-Link DSL-2890AL (with the latest software)
And just so we are absolutely aware, my Xerox at the office works perfectly using cloud print!
Thanks.
