Hi,
I'ved my HP Deskjet 3050A for some time, however I've recently set it up using Wi-Fi, which I find amazing! Furthermore, I wanted to set up the ePrint service, so that I'm able to print remotely from other devices I use. I followed the instructions through the HP website and couldn't seem to get past Step 1.
Step one asks me to asks me to register an account with ePrint, which I have done. However, it then asks me for a 'Printer Claim Code'. This is where I seem to hit brick wall. It asks me to print a 'Web services information sheet'. To do this I must click the ePrint button on my printer and select 'Print Info Page'. However, when I do this I'm shown an error which reads...
"The printer could not connect to the Internet. Check Internet connection."
I then tried various other ways by looking through this forum, however they all seems to lead to the same problem. I can print fine through my computer using Wi-Fi.
Can anyone offer any support on this?
Printer: HP Deskjet 3050A
OS: Windows 8.1
Thanks,
Chris.