Hi,
I use google cloudprint to print my 8600 from my chromebook. Within the cloudprint dialog, the settings always default to gray scale with 300 dpi. I can't seem to find a way to change these defaults - I don't see any configuration information to change on HP Connected for my printer.
Also, even though printing goes fine, hp connected says that there is a problem with the printer. When I click the link in the hp connected site to see what the problem is, I get the following message:
- An unspecified problem was reported. Please check your printer.
See printer front panel for information on resolving this condition
- An unspecified problem was reported. Please check your printer.
See printer front panel for information on resolving this condition
There is no information on the front panel that indicates an error of any kind.
At one point, I did a full factory reset to try to clear the issue, but it did not resolve the problem.