I received an email to switch from eprintcenter to hpconnected. I dutifully oblige, hoping for new and better functions.
Alas. HPconnected tells me I have no devices. And now would be a great time to add some. So I disconnect all my printers - claim code and everything - and I register them in the new software. "New device registered" says hpconnected.... only to forget immediately that I have these devices. Now he keeps telling me that I have no devices (and now would be a great time to add them). I have reregistered a few times but of course the software doesn't seem to notice.
So I am stuck. going back to eprint isn't an option, it seems. Contacting the support doesn't help. As I am not living in the US, the US guys refuse to help. And hpconnected does not seem to figure on the radar of any other country.....
Anybody knows what to do?