Once again the "Scan to Email" app (Link) is broken on my HP Officejet 6500A Plus.
Here is a picture of the displayed error message:
The printer has network/internet connectivity and the ePrint function works just fine. So that can't be the issue.
Also I already tried to reboot the printer as well as disconnect the power and plug it back in.
A few month ago I had a similar issue which was fixed afer 1-2 weeks by HP. See here for the threat from back then.
Altogether this is the 4th time this year, that the functionality broke. It's pathetic for a company like HP that they can't keep such a simple service up and running.
Can someone from HP please look at the service health and fix it again?
Could you also implement basic monitoring, so that you actually realize when the service is down?
Is someone else having this issue?