HELP! My poor 'ol c309a printer cartridge assembly is stuck on the right side (under the cover) and can NOT be moved. I've viewed the videos re: to error message on carriage jam, but I do not believe that a paper jam is involved. I've powered off the printer, both via the button AND unplugged it. I've checked every which-way for a paper jam, but nothing. The cartridge assembly is stuck to the right and will not budge. Suggestions/fixes/etc., please. Thanks in advance. KLT
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