Hello..
New here so apologies if iv posted this in the wrong place!
Iv just purchased a photosmart 7520 all in one printer and everything on it works perfectly apart from the apps on the touch screen. Everytime i touch an app or touch the icon to get more apps a blue circle appears and says apps updating... then within about 5 seconds it comes up saying cancelling and then goes back to the home screen?
I thought maybe it was because i had just set it all up and everything needed time to download and install but i set it up at 10am today and now at 7pm this is still happening. I have tried searching forums and googling my issue but i cant seem to find an answer anywhere, its almost like no one else has had this problem.
Its connected to my router and i know this connection is fine as i have printed off photos fom my iphone and sent pictures to it from my laptop wirelessly. Iv tried all the usual things like turning off and rebooting, disconnecting the wireless etc.
Any advise on this will be very much appreciated :)
Thank you x