I have an HP photosmart 5520 all in one printer and it does not print from my browser on one of my lap tops. It prints from all my other devices (Ipad, phone and other laptops. I have google chrome. I have talked to tech support at Hp and they usually come up with a temporary fix, but it doesn't work a few days later. I have no problems printing a word or excel document. I do not get an error message, it just doesn't print anything. It's almost like the printer does not get the message to print.