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Impossible to cancel instant ink plan

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HP say that you can cancel the instant ink plan at any time but just try it. The advice time and time again is to log on to the instant ink website and click on 'My Plan' but I have yet to find any such link anywhere. The only things I can change are my email address. There are loads of links to upgrage the plan surprise surprise, but no links to downgrade or cancel.

 

It also seems impossible to email for advice since all the help links seem to go to endless lists of FAQs rather than a real place where you can actually contact somebody. Very very frustrating.

 

Has anybody been able to cancel their instant ink subscription? If so can you tell me how.


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