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Viewing ePrint history & deleting possible stuck job as printing has slowed...

Have used HP Connected by can't see an ePrint history tab. Printing from my android phone slowed dramatically after sending multipage docs to the printer, I feel maybe one doc has got stuck in the...

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Overcharged on invoice?

I'm not a particularly technical-minded person so please bear with me! I've been using the instant ink service for almost 2 years (since I purchased printer) and have never had any problems. However, I...

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C9C70000 Error

The screen on my recently purchased HP Office Jet Pro 8710 printer shows all blue with C9C70000 at the bottom.  I have tried unplugging it and restarting it but this won't go away.  This is the second...

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HP Deskjet 2540 wifi password?

I want to know the password.

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HP Officejet 100 Mobile- Will print with no ink

So, I have changed the ink in my printer and when given a job it will actually spit out paper, but there will be no text on the paper... How do I fix this?

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Instant Ink print count

Often my printer pulls through a blank last page and this is counted as a printed page by instant ink. I understand that instant ink counts a page when even only a small bit is printed but I think it a...

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Impossible to cancel instant ink plan

HP say that you can cancel the instant ink plan at any time but just try it. The advice time and time again is to log on to the instant ink website and click on 'My Plan' but I have yet to find any...

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HP Instant Ink

I simply wanted a telephone number to ring which would have been much much easier for me.  However I cannot find one on your website so hear is my question.  Re my instant ink account, I thought I woud...

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HP Officejet Mobile 100 Printer will not print

Printer turns on ok. Send a print job to the printer and it appears to start to do something but then stops and automatically turns off before it prints anything. And idea what the problem might be? I...

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Officejet Pro 8610 Drops Connection

Have an issue that has gotten progressively worse.  Our 8610 used to work fine with the wife's IMAC.  Recently, it began to drop the connection and we had to turn the printer off, then back on for it...

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Computer can't find printer on network

I have been using my printer at home for the past year and I have had the same dual band router the entire time, but in the past few months, I have had to call HP support 3-5 times about my computer...

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Ask a question

I am trying to change to a new router from my mifi by using wps push button on my printer and push button on my router. Message on my printer wps error. Can you suggest any solutions. Thanks

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deskjet 3700

power button, resume and wireless led's flashing, E on didplay. i could not get response. help

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Instant Ink - ad hoc Large Print Job

I have enrolled for Instant Ink but was wondering.....  Occasionally, I have a large print job (probably around 400 pages) on behalf of the company I work for.  This will take me way over my monthly...

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HP5470 Stopped printing

My HP5470 printer stopped printing via wifi and  USB connection. I tried reinstalling my printer drivers many times and I did not get anywhere.  Finally I solved problem by reinstalling selecting ADD A...

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printer said drain waste ink container. i did that . then went to clear alert...

error measage ais 219 wis10 both informing me to drain waste ink container but will not allow me to clear the  maintenance alert after this is done  

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HPOfficejet 6700 wifi

Our printer is not able to locate our WiFi. It picks up all the neighbors WiFi sites. All of our other devices are on our WiFi with no problems. How do you hardwire in the printer if we cannot connect...

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My HP Envey 4502 is stuck on "now printing alignment page"

I have had issues with my printer ever since I upgraded to Windows 10. The scanner doesn't work period. It will print, but I have to first acknowledge a pop up on my screen. The alignment page never...

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Printer is cutting off the tops of some letters on some lines

My printer is printing  partial letters on somes lines ie the top half of the words of an entire line are not printed. It is also not printing words in some areas.  I checked the ink level and it shows...

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need password for Direct-99-HP Deskjet 3700 Series

Attempting to connect to printer wirelessly but received message to enter password which I did not receive or create during the install. This message occurred on my cell phone , android 7.0

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