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My HP Envey 4502 is stuck on "now printing alignment page"

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I have had issues with my printer ever since I upgraded to Windows 10. The scanner doesn't work period. It will print, but I have to first acknowledge a pop up on my screen. The alignment page never print. I've removed the ink, unpowered the printer and plugged in back in with the same outcome many times. 

 

Does anyone have a valid solution?


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