I need to add my printer (HP Officejet 6700) to the Devices on my HP Connect account. All my web services settings are on/enabled, but when I print the info page I only get the email address assigned to my account, no claim code. I read in another post the claim code is the first part of the email address, less the @hpeprint.com. I enter that in the Claim Code box and I get the error that claim code is already assigned. To use it the previous printer owner must deactivate it. Well, I am the only owner of this printer. I have spent a couple of hours now trying to add my device/printer and am getting no where. What to I need to do to get a claim code that will work, or get the one I have to work?
↧